Shipping Details

At Trovexruw, we strive to deliver your orders as quickly and reliably as possible. Please read the information below to understand our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

Once dispatched, estimated delivery times are as follows:

• Domestic (Australia): 3–7 business days
• International: 7–21 business days depending on destination

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Rates

• Standard Shipping: Calculated at checkout based on order weight and destination
• Free Shipping: Available on qualifying orders — check our current promotions for details

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs and Import Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our shipping rates.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work with you to resolve the issue.

Contact Us

For any shipping-related questions, please reach out to us at: support@Trovexruw.store